Who We Are

Ian Findlay B.Sc. (Physics) B.A. (Psychology)

Ian spent all his working life as an educationalist in inner city schools in East and South London. As a science teacher he published books on electronics. Much of his work was in Pupil Referral Units where children who have been permanently excluded from school attend pending a return to a new mainstream school.

In East London he became the Deputy Head of the Tower Hamlets PRU and latterly the Parenting Adviser for the Local Authority. His 40 years’ experience of the effects of single parent families on the low attainment and aspirations of London’s youngsters has made him a strong advocate for the continued involvement of both parents in the lives of their children following separation or divorce.

Following retirement Ian helped found the East London branch of Families Need Fathers of which he is chair where he promotes the ideals of mediation and continuing parental engagement. He is a trained Family Mediator. This volume contains much of his condensed ideas and experience.


Zanne Findlay MSc (Organisational behaviour) CQSW & Dip in Community & Youth Work

Zanne worked in the voluntary sector, Thames TV, BBC and GLC, before becoming Assistant Director of Social Services until taking redundancy in 1995. She completed the Foundation Year in Counselling at the Institute of Psychosynthesis and undertook training as a commercial mediator in 1994.

She has worked full time as a mediator and trainer since 1995. She founded Applied Mediation Ltd. and specialised in developing and providing mediation within Social Care, Health and Education. She advised the Government and developed accredited training programmes, which she provided nationwide for twelve years.

Her focus has been on making mediation accessible and understandable to people who were vulnerable because they are facing major changes or challenges in their lives. Many of those she has worked with had special needs but they all had one thing in common, they wanted to find a positive way of working through the challenges they were facing.

She is co-author of the Workplace Mediation Manual and Chair of Carers Lewisham.

We are brother and sister in law.

This manual combines three aspects of expertise: professional mediation with vulnerable people, parenting expertise and family mediation and it is written with the intention of empowering those in dispute to positively manage their own separation.